ACF Associates

“Implementing Innovation”

Performance Management

Research, Instructional Design and Evaluation Services

In-Service Support Program Services

Quality Management Services

Proposal Development Services

Project Management Services

Our History

ACF Associates was founded in 2006 and since that time, our business scope has evolved to encompass a full suite of professional and technical services in the areas of:

  • Performance Management
  • Program Management
  • Technical and Logistical Support
  • In-Service Support
  • Maintenance Analysis

Services have been provided to a broad cross-section of clients including government and commercial organizations.

Executive Team

Trent Gervais, CMMIII, EMP

President and CEO



Andy Fitzgerald, M Eng, MBA, P Eng

Executive Vice President


After serving in various maintenance management and engineering positions with the Canadian Air Force for over 20 years, Andy Fitzgerald retired as a senior officer in 2006 and co-founded ACF Associates. With his in-depth understanding of the military and commercial aerospace environments and his proven leadership and management capabilities, Andy’s focus has been to provide demonstrated performance improvement to both government and civilian industry through the development and implementation of Integrated Performance-Based Management Systems. Andy is also a lecturer at the Royal Military College of Canada in Aerospace Maintenance Management

Andrea Crossland, PhD

Vice President


Andrea Crossland co-founded ACF Associates after being employed in training, education, and research at universities and in civilian industry. She has a comprehensive understanding of the military environment and in particular the military technical training programs as well as the technologies available to augment those programs. She has authored a number of scholarly articles in areas of technician training, technical troubleshooting, and integrated performance based management. She specializes in providing organizations with performance based management solutions and has experience in research as well as program/project/product design, development, and implementation.